Contact Us
Have questions about tenant screening, your account, or FCRA compliance? We are here to help.
Email Support
Send us an email and we will get back to you within one business day.
support@screenai.usBusiness Hours
Monday through Friday
9:00 AM to 6:00 PM EST
Mailing Address
ScreenAI
United States
Common Topics
Screening Report Questions
Need help understanding a screening report or have questions about the data? Email us with your report ID and we will walk you through it.
FCRA Disputes
If you are an applicant and believe your screening report contains inaccurate information, contact us to initiate a dispute. We will work with our screening partners to investigate.
Account and Billing
For questions about your account, billing, or subscription, email support@screenai.us with your account email address.